Delivery & Returns

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PLEASE NOTE

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We are closed on all UK public holidays

No orders will be dispatched on Public Holidays

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Orders placed after 12pm on the day before any public holiday

will be dispatched the first business day after the public holiday.

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England & Wales

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DPD Next Business Day Delivery

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Orders under £50 - £6.99

Orders over £50 - FREE

 

 

Royal Mail Tracked 24

1-2 Business Day Delivery 

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Orders under 2kg - £4.99

Orders over 2kg - £6.99

Orders over £50 - FREE

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Royal Mail Tracked 48

2-4 Business Day Delivery

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Orders under 2kg - £4.25

Orders over 2kg - £6.99

Orders over £50 - FREE

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Orders placed by 12pm on a business day (Mon-Fri Excluding bank holidays) will be dispatched same day. If for any reason we are not dispatching on a particular day, this will be stated at the top of our cart page.

Orders placed on weekends, bank holidays or after 12pm on business days will be dispatched next business day via your chosen service.

If for any reason we are not dispatching on a particular day, this will be stated at the top of our cart page.

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​​All orders are checked and weighed before being sent

We only use Tracked services and proof of delivery will be obtained

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PLEASE NOTE

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Due to courier restrictions on length, Elite Retention Slings cannot be dispatched the same day as we receive the order. 

They will be dispatched the following business day 

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​Please note - We cannot guarantee delivery times but we always do our best!

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RETURNS

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Returns Should be sent via Royal Mail Tracked 48

Enclose Your Name, Order Number and Mobile Phone Number

ALWAYS CONTACT US BEFORE SENDING A RETURN

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We Will Refund £3.99 In Postage Costs

Once An Item Is Received If It Is Faulty

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We Do Not Refund Postage If Items Are Not Faulty

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Northern Ireland & Scotland

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3-5 Business Days - £6.99

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International Orders

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IMPORTANT PLEASE READ THOROUGHLY

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ORDERS UNDER £135 WILL HAVE NO VAT OR DUTY TO PAY UPON IMPORT INTO THE EU.

IF YOUR ORDER IS OVER £135 WE WILL REFUND YOUR VAT AND YOU WILL NEED TO PAY IMPORT VAT AND DUTY WHEN THE GOODS ARRIVE IN THE EU.

IF YOU FAIL TO PAY THESE CHARGES AND GOODS ARE RETURNED TO US, WE WILL DEDUCT ANY CHARGES WE HAVE TO PAY FROM ANY REFUNDS

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Netherlands, Belgium, Germany, France, Austria 

0-2kg £10

2kg+ £15

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Delivery times may vary due to customs but we dispatch immediately and aim for 5-7 working days 

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