Privacy Policy
Updated November 2022
Who are we ?
We are CarpLife Products Ltd, registered business address 4 The Candlemakers, Temple Farm Industrial Estate, Southend on Sea, Essex, SS2 5RX
UK Company number 10574411. We have websites www.carplife.uk.com and www.bivvyloo.co.uk which redirects to the CarpLife website.
How do we collect information from you?
We collect information from you when you contact us by email or phone, place an order or make an enquiry via our websites.
Reasons/purposes for processing information
We process and retain personal information only to enable us to sell our goods and services to our customers, process their orders, run competitions, improve our website and to maintain our own accounts and records.
This website is not intended for children and we do not knowingly collect any data relating to children.
CarpLife Products Ltd appreciate that your personal data is important to you and will never pass or sell your information to anyone else for mailing or marketing purposes.
As an existing customer of CarpLife Products or as someone who has opted in to receive updates/offers from us, you may receive emails from us containing offers or new product information.
Your personal data may be shared with reputable external companies to enable the fulfilment of your order and for us to request (from you) a review of our service. This enables us to continue to provide the best possible levels of customer service.
Type/Classes of information processed
Reputable third-party banking institutions (including PayPal and WorldPay) handle our credit card transactions.
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They receive information needed to verify and authorise your payment card and to process your order
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All such organisations are under strict obligation to keep your personal information private
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CarpLife Products Ltd do not hold any customer payment information
We process information relating to the above
This information may include:
Personal details
Goods and services purchased
Who the information is processed about
Your IP address
Which pages of our websites you visit
We process personal information about:
Customers
Suppliers
Who the information may be shared with
We sometimes need to share the personal information we process with the individual themselves and also with other organisations. Where this is necessary we are required to comply with all aspects of the Data Protection Act (DPA). What follows is a description of the types of organisations we may need to share some of the personal information we process with for one or more reasons. Where necessary or required we share information with:
Family, associates and representatives of the person whose personal data we are processing
Business associates
Suppliers
Financial organisations
Central government
Police Forces
It may sometimes be necessary to transfer personal information overseas. When this is needed information is only shared within the European Economic Area (EEA). Any transfers made will be in full compliance with all aspects of the law.
How long will we use your data for?
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, This may include accounting purposes, legal requirements or warranty obligations.
Right to Access Information/Right to be Forgotten
If you would like to receive a copy of any personal data we hold, please click the following link to email us info@carplife.uk.com . We will reply within 1 month.
If you would like us to delete any personal data we hold please click the following link to email us info@carplife.uk.com . We will reply within 1 month.
Please include your full name, mobile number and email address to enable us to confirm your identity and contact you regarding your request.
How we use Cookies
Cookies are very small text files that are stored on your computer when you visit some websites.
We use cookies to help identify your computer so we can tailor your user experience, track shopping basket contents and remember where you are in the order process.
You can disable any cookies already stored on your computer, but these may stop our website from functioning properly.
The following is strictly necessary in the operation of our website.
This Website Will:
Remember what is in your shopping basket
Remember where you are in the order process
The following are not Strictly Necessary, but are required to provide you with the best user experience and also to tell us which pages you find most interesting (anonymously).
Functional Cookies
This Website Will:
Track the pages you visit via Google Analytics
Targeting Cookies
This Website Will:
Allow you to share pages with social networks such as Facebook (If available)
This website will not:
Share any personal information with third parties.