
Refund / Exchange / Cancellation Policy
CarpLife Products Ltd offer a 30 day money back guarantee and a 1 year warranty against manufacturing defects for most items. The warranty does not cover against wear and tear, accidental damage or damage caused by the customer.
If returning a product under the 30 day money back guarantee, it must be in new and unused condition. This includes the packaging. We reserve the right to reduce or refuse a refund should these terms not be met.
EGIFT CARDS
EGift cards have no expiry date and remain active until redeemed. We are unable to offer refunds for EGift cards.
Please note: We cannot pay the postage on any unwanted returns. Please ensure you receive proof of postage and a tracking number.
For all returns, please contact us before returning your item/s.
Returns Address:
CarpLife Products Ltd
4 The Candlemakers
Temple Farm Industrial Estate
Southend on Sea
Essex
SS2 5RX