Refund/Exchange/Cancellation Policy

Refund / Exchange / Cancellation Policy

CarpLife Products Ltd offer a 30 day money back guarantee and a 1 year warranty against manufacturing defects for most items. The warranty does not cover against wear and tear, accidental damage or damage caused by the customer.

If returning a product under the 30 day money back guarantee, it must be in new and unused condition. This includes the packaging. We reserve the right to reduce or refuse a refund should these terms not be met.

Returns Should be sent via Royal Mail Tracked 48

Enclose Your Name, Order Number and Mobile Phone Number

ALWAYS CONTACT US BEFORE SENDING A RETURN

We Will Refund £3.29 In Postage Costs

Once An Item Is Received If It Is Faulty

We Do Not Refund Postage If Items Are Not Faulty

EGIFT CARDS

EGift cards have no expiry date and remain active until redeemed. We are unable to offer refunds for EGift cards.

Please note: We cannot pay the postage on any unwanted returns. Please ensure you receive proof of postage and a tracking number.

CarpLife Products Ltd

4 The Candlemakers

Temple Farm Industrial Estate

Southend on Sea

Essex

SS2 5RX