Refund / Exchange / Cancellation Policy

 

CarpLife Products Ltd offer a 30 day money back guarantee and a 1 year warranty against manufacturing defects for most items. The warranty does not cover against wear and tear, accidental damage or damage caused by the customer.

 

If returning a product under the 30 day money back guarantee, it must be in new and unused condition. This includes the packaging. We reserve the right to reduce or refuse a refund should these terms not be met. 

​

EGIFT CARDS

​

EGift cards have no expiry date and remain active until redeemed. We are unable to offer refunds for EGift cards.

​

Please note: We cannot pay the postage on any unwanted returns. Please ensure you receive proof of postage and a tracking number.

​

For all returns, please contact us before returning your item/s.

​

Returns Address:

​

CarpLife Products Ltd

4 The Candlemakers

Temple Farm Industrial Estate

Southend on Sea

Essex

SS2 5RX

​

​